Returns and Refunds FAQs

What is your return policy?
We offer a 30-day return policy for unused strips in their original packaging. For full details on the return process, please refer to our Return/Refund Policy.

Can I return something I've opened?
Yes, you can return opened items; however, no more than 10% of the item should be used to qualify for a refund.

Will I get a full refund?
You will receive a full refund for the product cost, excluding shipping fees, as shipping costs are non-refundable once the product has been shipped.

Do you offer exchanges?
Yes, we offer exchanges based on availability. Please specify your exchange request when reaching out to customer support at support@breatheeze.com.au.

How do I initiate a return or request a refund?
To start a return or request a refund, contact our customer support team at support@breatheeze.com.au within 30 days of receiving your order.